Philosophy - 7S
mission is to be the most successful company in the world
at delivering the best customer experience in markets we serve.
In doing so, we will meet customer expectations of: Solleron's
Values (Knowledge Integration for Customer Satisfaction)
It is from our core
value- Knowledge Integration for Customer Satisfaction. The
relationship-marketing orientation, a way to excellent customer
satisfaction, is the most important duty of Solleron. The
existing of Solleron is for satisfying real customer needs,
and we believe those needs are fully satisfied with the active
participation and dedication of everyone in Solleron. We listen
attentively to our customers, in order to understand and respond
to their current needs and to anticipate their future needs.
satisfaction is a commitment to quality, a commitment that
extends into every phase of our operations. For this reason,
our design goal is to provide highly functional, interactive
products that can be integrated easily by Solleron, customers
and others. We work closely with suppliers to ensure that
we receive high-quality materials, components and subassemblies
at reasonable prices and with assurance of supply.
Solleron can create highest advantage to customers whenever
they contact us
organization can increase knowledge faster by communications.
Solleron's success depends on what we know, what we learn
and how quickly we apply it. On Job training, and web-based
tools are just a few of the ways that Solleron Learning Center
helps employees learn and apply new information, processes,
(Profit by Knowledge Integration)
of the 21st century, the world will become globalization.
Solleron realizes that everyone is a member in this global
village, and it means we never be satisfying in being a region
leader. Solleron still devotes itself to increasing profit
by knowledge integration with partners allover the world,
in order to make more profit for our shareholders and business
Emphasize on "Knowledge Integration" and it never given up
any chance in learning knowledge. It helps Solleron learning
newly expertise to increasing profit or reducing operational
cost, such as MOB (Management By Objective), ASP (Active Server
Page), and so on. Through these information systems, Solleron's
staffs or customers can gather the lastly data in anytime,
everywhere. Meanwhile, with the efficiency increasing in operational
processes, Solleron can own a strong marketing position for
itself and its customers instantly
the business spirit from Loyalty Founder Enterprise Corporation
and learning from benchmark, Solleron has developed its own
management style with these features:
Customer Relationship Business Style: Solleron always considers
the long-term relationship when dealing with the customers.
Solleron likes to have an excellent relationship with customers
as an evergreen tree, and it is a reason why Solleron¡¦s
corporate color is green.
>>Enlightened Management Style: Solleron¡¦s
managers always trust their staff, and empower them to handle
problems. Besides, managers will supervise them in necessary.
In the free-style communication and the flexible leadership
styles, Solleron¡¦s staff can provide solutions
for customers instantly.
>>Earnest Working Style: In this open-mind corporate
culture, every staff is highly confident to face any challenge.
Job enrichment makes staff like to accept more difficult assignments.
Enjoy the task is the motivation of working hard! And this
is earnest working spirit.
are the most important resource of Solleron. Solleron's Human
Resource Management Program organizes advanced training programs
and overseas exchanges in scheduling. Through these initiatives,
our employees acquire a better understanding of global market
trends and enhance international cooperation and resource
sharing. Quality becomes a core value of Solleron, so that
supervision can be reduced. It saves time and expenses. The
major courses that Solleron provides in:
Training: This site provides product sales training (product
overview, competitor information, pricing, selling points,
etc.), and the self-extracting for all Solleron products.
Product Technical Training: This site provides technical training
(product specifications, theory of operation, troubleshooting,
and assembly/disassembly of components, etc) of the Technical
Training handbooks for a list of products Solleron offers.
Seminar: The purpose for the Engineer Seminar is gathering
the newly information, and anticipating customers¡¦
future needs. It has helped Solleron reduce manufacturing
costs and increase field service readiness.
Visions are the principle for Solleron to develop professional
skills. The more detailed descriptions are below:
(profession): Professional service is first mission for Solleron.
With the sufficient cumulate expertise in manufacturing and
design, project can be processing by feasibility study first.
And it helps Solleron can offer faster and exact solution
in any situation. Meanwhile, in order to reach the newest
knowledge, Solleron provides well in (OJT) on-job-training
program that makes sure that every staff can keep educated
the update of the technology and information.
(velocity): The short Product Life Cycle (PLC) is, the more
Solleron understands the power of the "Speed" Everyone in
Solleron is aware that ¡§No speed, No competition!¡¨
We come true this concept in R&D, and related fields.
It doesn't matter in company or to customers, and Solleron
wants to save every second in any project for each other.
This fast performance is shown on Solleron's working attitude.
(service): Solleron treats customers' businesses as its. The
self-incentive is the best way to encourage Solleron's staffs,
which offer the best service sincerely. Solleron believes
the best service is from the bottom of heart, such that it
can be response with specials and speed. Solleron is always
on your side!