Solleron's mission is to be the most successful company in the world at delivering the best customer experience in markets we serve. In doing so, we will meet customer expectations of: Solleron's professional services.

Shared Values (Knowledge Integration for Customer Satisfaction)

It is from our core value- Knowledge Integration for Customer Satisfaction. The relationship-marketing orientation, a way to excellent customer satisfaction, is the most important duty of Solleron. The existing of Solleron is for satisfying real customer needs, and we believe those needs are fully satisfied with the active participation and dedication of everyone in Solleron. We listen attentively to our customers, in order to understand and respond to their current needs and to anticipate their future needs.

Customer satisfaction is a commitment to quality, a commitment that extends into every phase of our operations. For this reason, our design goal is to provide highly functional, interactive products that can be integrated easily by Solleron, customers and others. We work closely with suppliers to ensure that we receive high-quality materials, components and subassemblies at reasonable prices and with assurance of supply.

Such, Solleron can create highest advantage to customers whenever they contact us

Structure (Learning Organization)

A learning organization can increase knowledge faster by communications. Solleron's success depends on what we know, what we learn and how quickly we apply it. On Job training, and web-based tools are just a few of the ways that Solleron Learning Center helps employees learn and apply new information, processes, and technologies.

Strategy (Profit by Knowledge Integration)

Preview of the 21st century, the world will become globalization. Solleron realizes that everyone is a member in this global village, and it means we never be satisfying in being a region leader. Solleron still devotes itself to increasing profit by knowledge integration with partners allover the world, in order to make more profit for our shareholders and business partners.

System(MOB/ ASP...)

Solleron Emphasize on "Knowledge Integration" and it never given up any chance in learning knowledge. It helps Solleron learning newly expertise to increasing profit or reducing operational cost, such as MOB (Management By Objective), ASP (Active Server Page), and so on. Through these information systems, Solleron's staffs or customers can gather the lastly data in anytime, everywhere. Meanwhile, with the efficiency increasing in operational processes, Solleron can own a strong marketing position for itself and its customers instantly

Styles

Inheriting the business spirit from Loyalty Founder Enterprise Corporation and learning from benchmark, Solleron has developed its own management style with these features:

>>Long-term Customer Relationship Business Style: Solleron always considers the long-term relationship when dealing with the customers. Solleron likes to have an excellent relationship with customers as an evergreen tree, and it is a reason why Solleron¡¦s corporate color is green.

>>Enlightened Management Style: Solleron¡¦s managers always trust their staff, and empower them to handle problems. Besides, managers will supervise them in necessary. In the free-style communication and the flexible leadership styles, Solleron¡¦s staff can provide solutions for customers instantly.

>>Earnest Working Style: In this open-mind corporate culture, every staff is highly confident to face any challenge. Job enrichment makes staff like to accept more difficult assignments. Enjoy the task is the motivation of working hard! And this is earnest working spirit.
Marketing Specialist

Staff (Human Capitalization)

Employees are the most important resource of Solleron. Solleron's Human Resource Management Program organizes advanced training programs and overseas exchanges in scheduling. Through these initiatives, our employees acquire a better understanding of global market trends and enhance international cooperation and resource sharing. Quality becomes a core value of Solleron, so that supervision can be reduced. It saves time and expenses. The major courses that Solleron provides in:

>>Sales Training: This site provides product sales training (product overview, competitor information, pricing, selling points, etc.), and the self-extracting for all Solleron products.

>>New Product Technical Training: This site provides technical training (product specifications, theory of operation, troubleshooting, and assembly/disassembly of components, etc) of the Technical Training handbooks for a list of products Solleron offers.

>>Engineer Seminar: The purpose for the Engineer Seminar is gathering the newly information, and anticipating customers¡¦ future needs. It has helped Solleron reduce manufacturing costs and increase field service readiness.

Skills

The 3S Visions are the principle for Solleron to develop professional skills. The more detailed descriptions are below:

>>Specialty (profession): Professional service is first mission for Solleron. With the sufficient cumulate expertise in manufacturing and design, project can be processing by feasibility study first. And it helps Solleron can offer faster and exact solution in any situation. Meanwhile, in order to reach the newest knowledge, Solleron provides well in (OJT) on-job-training program that makes sure that every staff can keep educated the update of the technology and information.

>>Speed (velocity): The short Product Life Cycle (PLC) is, the more Solleron understands the power of the "Speed" Everyone in Solleron is aware that ¡§No speed, No competition!¡¨ We come true this concept in R&D, and related fields. It doesn't matter in company or to customers, and Solleron wants to save every second in any project for each other. This fast performance is shown on Solleron's working attitude.

>>Sincerity (service): Solleron treats customers' businesses as its. The self-incentive is the best way to encourage Solleron's staffs, which offer the best service sincerely. Solleron believes the best service is from the bottom of heart, such that it can be response with specials and speed. Solleron is always on your side!