| Q1 |
When was Solleron Corporation been established? |
| Ans: |
In order to provide immediate and efficient service to
customers, Solleron was spilt off from Loyalty Founder
Enterprise Corporation in 1997. Solleron now is one of
subsidiary of Loyalty Founder Enterprise Corporation.
Solleron now is in charge of sales, engineering development
and logistic services to worldwide customers.
|
| Q2 |
What is Solleron’s Main Product? |
| Ans: |
Solleron has been working on enclosure (chassis) for many
years. We develop the product from ground-up design and
working very closely with our customers and market trend.
Currently, the products we are focusing are workstation,
server, and wide range of PC cases.
|
| Q3 |
Where is Solleron’s manufacturing? |
| Ans: |
Solleron’s is located in Qing Xi, Dongguan City, China
with more than 400 people and production capacity around
500,000 units a month. The main activities of the
factory are stamping, plastic modeling, assembling and
integration. The factory also got certification of both
ISO 9001 and 14000 certified.
|
| Q4 |
What is current state-of-art production at Solleron? |
| Ans: |
Solleron put its attention and resources in developing
state-of-art product continuously. Our aiming is to
provide total solution in case and system for hi-end
product. For up-to-date product, we have two major
product line, PC case and Server case. ATX-56* series
is our micro ATX case which meets requirement of CAG 1.1
for 3.06GHz CPU performance. ATX-588B series is for
hi-end PC which fulfills the requirements of heat
dissipation and easy maintenance. Server chassis is spot
line of our product line this year. Solleron introduced
both rack mount and pedestal convertible version, 5U
series, is modularizing, various HDD combination and
optional parts to conclude the configuration from single
CPU to Quad CPU and from STD ATX, Extended ATX to QUAD
13”X16” quad CPU M/B.
|
| Q5 |
Where to Buy (Service/Agent)? |
| Ans: |
Solleron is looking for cooperation with distributors
and retailers in the world. Before contracting with
those partners, we strongly recommend you to make a call
or mail to Solleron for more information or services.
If you are interested in cooperate with Solleron for
your market, you are most welcome. Please call or mail
to our sales people to show us your intention.
|
| Q6 |
What is Solleron’s RMA policy? Any warranty? |
| Ans: |
Solleron
has strict RMA policy to customer. Basically, Solleron
provides 1 year warranty from delivery for all
products. If there is any problem for customer finding
some problem in shipment, Solleron will cooperate with
customer to analysis the problem and handle together.
For standard process of the treatment will be 3R policy
which are Repair, Replace and Return. Instead, customer
may choice 0.5% spare parts for service-free.
|
| Q7 |
Is there any market territory for Solleron’s product? |
| Ans: |
Currently, Solleron’s product does not have any
limitation or market territory worldwide, you can buy
and re-sell anywhere. However, Solleron may reserve the
rights to release the exclusivity to any one of company
as sole agent or distributor.
|
| Q8 |
Does Solleron take ODM/OEM business? |
| Ans: |
Solleron welcomes ODM/OEM projects with all customers.
Solleron has many years experience in serving ODM/OEM
projects with customers. It is surely that customers
will be quite satisfactory to Solleron professional ODM/OEM
services.
|
| Q9 |
Is there any MOQ requirement from Solleron? |
| Ans: |
Solleron’s policy is to serve customer with small
profit, therefore, we strongly recommend the customer to
take 40ft container or even 20ft container as our MOQ.
However, for some high-value product such as hi-end
server chassis will be out of such requirement, please
call to ask for MOQ for those related products.
|
| Q10 |
Does Solleron provide consignment integration service? |
| Ans: |
Solleron is now providing the service to integration the
consignment per customer’s requirement under official
regulation. The service of integration may include PSU,
FDD, cable, FAN and some specific electronic parts. The
service charge will subject to the quantity, skill,
methodology, equipment and specific requirements.
|